EGive - FAQ's

When you click SimpleGive, a new browser window is opened. If you’re using a pop-up blocker, the window won’t open. Most browsers will allow you to permit pop-ups from a specific website. In order to use the Simplegive area, you will need to allow pop-ups from bullcreekcowboychurch.com.

Yes, you can specify whether you want your contribution made once, weekly, twice per month or monthly. You can set up as many scheduled contributions as you would like.

For the 2014 tax year, Contribution Statements for your tax returns can be downloaded and printed after January 20, 2015,  or whenever your final 2014 contribution appears in your giving history.
You can edit or delete or pause a scheduled contribution at anytime including the bank routing number, account number, date, fund, frequency and amount. These changes will need to be made under the email address user name that originally created the schedule.
We’ve taken steps to ensure that the giving process is safe and secure from beginning to end. All of your giving data is secured by SSL encryption. SSL is an acronym for “Secure Socket Layer,” a security protocol that provides communications privacy over the Internet. It is the same technology used by banks and e-commerce companies such as Amazon.com to keep your information safe and secure during transactions.
When transactions don’t go through, it is usually because of a typo. So try it again and double-check your routing and account numbers. Please do not include the check number in your account number and make sure all required fields are completed.
Email our Revenue Accounting Team or call 903.662.9577 and ask for Sharon Wilhite. We’ll be glad to answer any other questions you may have.
It is Bull Creek’s policy to not accept credit cards for tithes and offerings. Though many contributors are able to pay off their credit card balances, our Leadership believes allowing the option to give via credit card would cause those who are financially vulnerable to fall further into debt. Our desire is to see people live in freedom and not be enslaved by any oppressive debt to credit card companies, nor give them any percent of the tithe.

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